Terms & Conditions

Terms of Use

1. INTRODUCTION

1.1 Welcome to the socialmediahandler.com website (the "Platform"). These Terms of Use govern your access and use of the Platform and the use of any services, information and functions made available by us at the Platform ("Services"). Before using this Platform or the Services, you must read carefully and accept these Terms of Use and all other terms and conditions and policies pertaining to the use of the Platform and/or the Services (collectively referred to as "Social Media Handler Terms and Conditions") and you must consent to the processing of your personal data as described in the Privacy Policy set out at HERE. By accessing the Platform and/or using the Services, you agree to be bound by Social Media Handler Terms and Conditions and any amendments to the foregoing issued by us from time to time. If you do not agree to Social Media Handler Terms and Conditions and the Privacy Policy, do not access and/or use this Platform and/or the Services.

1.2 The Terms of Use stated herein constitute a legal agreement between you and SM Marketing Hub (Company No.: SA0548782-T), a company incorporated in Malaysia.

1.3 Social Media Handler reserves the right, to change, modify, add, or remove portions of these Terms of Use and/or Social Media Handler Terms and Conditions at any time. Changes will be effective when posted on the Platform with no other notices provided and you are deemed to be aware of and bound by any changes to the foregoing upon their publication on the Platform.

2. USE OF THE PLATFORM AND/OR SERVICES

2.1 We grant you a non-transferable and revocable license to use the Platform and/or Services, subject to these Terms of Use, for the purpose of purchasing for services sold on the Platform. Commercial use or use on behalf of any third party is prohibited, except as explicitly permitted by us in advance. Any breach of these Terms of Use shall result in the immediate revocation of the license granted herein without notice to you.

2.2 Certain services and related features that may be made available on the Platform may require registration or subscription. Should you choose to register or subscribe for any such services or related features, you agree to provide accurate and current information about yourself, and to promptly update such information if there are any changes. Every user of the Platform is solely responsible for keeping passwords and other account identifiers safe and secure. The account owner is entirely responsible for all activities that occur under such password or account. Furthermore, you must notify us of any unauthorized use of your password or account. Social Media Handler shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.

2.3 We may, from time to time and without giving any reason or prior notice, upgrade, modify, suspend or discontinue the provision of or remove, whether in whole or in part, the Platform or any Services and shall not be liable if any such upgrade, modification, suspension or removal prevents you from accessing the Platform or any part of the Services.

2.4 We reserve the right, but shall not be obliged to:

(a) monitor, screen or otherwise control any activity, content or material on the Platform and/or through the Services. We may in our sole and absolute discretion, investigate any violation of these Terms of Use contained herein and may take any action it deems appropriate;

(b) prevent or restrict access of any an authorised user to the Platform and/or the Services;

(c) report any activity it suspects to be in violation of any applicable law, statute or regulation to the appropriate authorities and to co-operate with such authorities; and/or

(d) to request any information and data from you in connection with your use of the Services and/or access of the Platform at any time and to exercise our right under this paragraph if you refuse to divulge such information and/or data or if you provide or if we have reasonable grounds to suspect that you have provided inaccurate, misleading or fraudulent information and/or data.

3. TRADEMARKS AND COPYRIGHTS

3.1 All intellectual property rights, whether registered or unregistered, in the Platform, information content on the Platform and all the website design, including, but not limited to, text, graphics, software, photos, video, sound, and their selection and arrangement, and all software compilations, underlying source code and software (collectively referred to as "Intellectual Property") shall remain our property or where applicable. The entire contents of the Platform also are protected by copyright as a collective work under Malaysia copyright laws and international conventions. All rights are reserved.

3.2 No part or parts of the Platform may be reproduced, reverse engineered, decompiled, disassembled, separated, altered, distributed, republished, displayed, broadcasted, hyperlinked, mirrored, framed, transferred or transmitted in any manner or by any means or stored in an information retrieval system or installed on any servers, system or equipment any Intellectual Property without our prior written permission or that of the relevant Intellectual Property owners. No party accessing the Platform shall claim any right, title or interest therein. Permission will only be granted to you to download, print or use the Intellectual Property for personal and non-commercial uses, provided that you do not modify the Intellectual Property and that we retain all copyright and other proprietary notices contained in the Materials.

4. OUR LIMITATION OF RESPONSIBILITY AND LIABILITY

4.1 The Platform and all data and/or information contained therein and/or the Services are provided on an "as is" and "as available" basis without any warranties, claims or representations made by Social Media Handler of any kind either expressed, implied or statutory with respect to the Platform and/or the Services, including, without limitation, warranties of non-infringement of third party rights, title, merchantability, satisfactory quality or fitness for a particular purpose. All data and/or information contained in the Platform and/or the Services are provided for informational purposes only.

4.2 Without limiting the foregoing, Social Media Handler does not warrant that the Platform and/or the Services or the functions contained therein will be available, accessible, uninterrupted, timely, secure, accurate, complete or error-free, that defects, if any, will be corrected, or that this Platform and/or the server that makes the same available are free of viruses, clocks, timers, counters, worms, software locks, drop dead devices, trojan-horses, routings, trap doors, time bombs or any other harmful codes, instructions, programs or components.

4.3 Social Media Handler and all of its respective officers, employees, directors, agents, contractors and assigns shall not be liable to you for any losses whatsoever or howsoever caused (regardless of the form of action) arising directly or indirectly in connection with:

(a) any access, use and/or inability to use the Platform or the Services;

(b) reliance on any data or information made available through the Platform and/or through the Services. You should not act on such data or information without first independently verifying its contents;

(c) any system, server or connection failure, error, omission, interruption, delay in transmission, computer virus or other malicious, destructive or corrupting code, agent program or macros; and

(d) any use of or access to any other website or webpage linked to the Platform, even if we or our officers or agents or employees may have been advised of, or otherwise might have anticipated, the possibility of the same.

4.4 Any risk of misunderstanding, error, damage, expense or losses resulting from the use of the Platform and/or Services is entirely at your own risk and we shall not be liable therefore.

5. TERMINATION

5.1 In addition to any other legal or equitable remedies, we may, without prior notice to you, immediately terminate or revoke any or all of your rights granted under these Terms of Use and/or other Social Media Handler Terms and Conditions. Upon any termination of these Terms of Use and/or other Social Media Handler Terms and Conditions, you shall immediately cease all access to and use of the Platform and/or Services and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this Platform and/or Services in whole or in part. Any termination of this agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination. You furthermore agree that Social Media Handler shall not be liable to you or to any other person as a result of any such suspension or termination. If you are dissatisfied with the Platform and/or Services or with any terms, conditions, rules, policies, guidelines, or practices of Social Media Handler, in operating the Platform and/or providing Services, your sole and exclusive remedy is to discontinue using the Platform and/or the Services.

TERMS AND CONDITIONS OF SALE

1. INTERPRETATION

1.1 In these conditions

"Buyer" means the person who purchases Services on the Platform;

"Conditions" mean these Terms and Conditions of Sale;

"Services" means the services made available for sale on the Platform;

"Social Media Handler" means SM Marketing Hub (Company No.: SA0548782-T), a company incorporated in Malaysia;

"Social Media Handler Terms and Conditions" means these Terms and Conditions of Sale and all other terms and conditions and policies pertaining to the use of the Platform and/or the Services;

"Platform" means the socialmediahandler.com website;

"Writing" includes electronic mail facsimile transmission and any comparable means of communication.

1.2 Any reference in these Conditions to any provision of a statute shall be construed as a reference to that provision as amended, re-enacted or extended at the relevant time.

1.3 The headings in these Conditions are for convenience only and shall not affect the interpretation of any parties.

2. BASIS OF THE CONTRACT

2.1 Where the Buyer has placed an order on the Platform for the purchase of Services sold by Social Media Handler and Social Media Handler has accepted the same, this shall constitute a Contract entered into directly between the Buyer and Social Media Handler.

2.2. Any information made available on the Platform in connection with the supply of Services, including data about the extent of the delivery, appearance, performance, operating costs or any information disclosed are not binding and for information purposes only. In entering into the Contract, the Buyer acknowledges that it does not rely on and waives any claim based on any such representations or information so provided.

2.3 Any typographical clerical or other error or omission in any quotation, invoice or other document or information issued by Social Media Handler in its website shall be subject to correction without any liability on the part of Social Media Handler.

3. ORDERS AND SPECIFICATIONS

3.1 The Buyer may purchase Services by placing and completing the order form on the Platform and shall be responsible for ensuring the accuracy of the order. All orders shall be subject to Social Media Handler’s acceptance in their sole discretion and each order accepted shall be deemed to be irrevocable and unconditional upon transmission through the Platform. Social Media Handler shall be entitled (but not obliged) to process such orders without further consent from the Buyer.

3.2 No cancellation of order will be entertained by Social Media Handler, it's at the discretion of Buyer to provide accurate details and/or information upon order. Social Media Handler will not be held responsibility for any inaccurate details and/or information provided by Buyer.

3.3 Social Media Handler shall be entitled to refuse or cancel any order without giving any reasons for the same to the Buyer prior to issue of the confirmation of delivery.

3.4 No concluded Contract may be modified or cancelled by the Buyer, the Buyer shall indemnify Social Media Handler in full against all loss (including loss of profit), costs (including the cost of all labour and materials used), damages, charges and expenses incurred by Social Media Handler as a result of the modification or cancellation, as the case may be.

4. PRICE

4.1 The price of the Services shall be the price stated on the Platform at the time which the Buyer places and completes the order form on the Platform. The price includes any applicable sales and services tax, value added tax or similar tax which the Buyer shall be liable to pay to Social Media Handler in addition to the price.

5. TERMS OF PAYMENT

5.1 The terms and conditions applicable to each type of payment, as prescribed by Social Media Handler on the Platform, shall be applicable to the Contract. The payment methods may also be subject to the following terms:

5.1.1 Credit Cards

Credit card payment option is available for all Buyers. Social Media Handler accepts all Visa and MasterCards credit cards and is 3D Secure enabled (verified by Visa and secured by MasterCard). All credit card information of Buyers are protected by industry leading encryption standards. Please take note of the additional charges incurred as stated for Buyer using credit cards.

5.1.2 Debit Cards

Social Media Handler accepts all Malaysian Visa and MasterCard debit cards, subject to bank availability. All debit card numbers shall be protected by industry leading encryption standards.

5.1.3 Online Banking

By choosing this payment method, the Buyer shall transfer the amount as credit top-up in order to purchase any Services to Social Media Handler account (including any applicable taxes and fees). The transaction must be payable in Ringgit Malaysia. Social Media Handler, in its sole discretion, may refuse this payment option service to anyone or any user without notice for any reason at any time.

6. DELIVERY/PERFORMANCE

6.1 Any dates quoted for delivery of the Services are approximate only and delays may occur. The time for delivery/performance shall not be of the essence, and Social Media Handler shall not be liable for any delay in delivery or performance howsoever caused.

6.2 Buyers are not allowed to cancel any Services after order is made, Buyers are fully responsible for all the cost arising from the order made.

7. REFUND AND REPLACEMENT OF SERVICES

7.1 No refund in monetary will be entertained in the event Buyers wish to discontinue the Services at Social Media Handler. Buyers are advised to use up all the credit balance in Buyers' account.

7.2 In the event the Services ordered by Buyers are cancelled by the Platform, the refund will be in credit balance credited to your account.

7.3 Social Media Handler reserves the right to constitute/replace any services cancelled by the Platform with another services with the same value of credit.

8. LIABILITY

8.1 In no event shall Social Media Handler be liable for loss of profit or goodwill, loss of production or revenue or any type of special indirect or consequential loss whatsoever (including loss or damage suffered by the Buyer as a result of an action brought by a third party) even if such loss were reasonably foreseeable or if Social Media Handler had been advised by the Buyer of the possibility of incurring the same.

9. GENERAL

9.1 Neither Social Media Handler nor Platform shall be liable for non-performance, error, interruption or delay in the performance of its obligations under these Conditions (or any part thereof) or for any inaccuracy, unreliability or unsuitability of the Platform's and/or Services’ contents if this is due, in whole or in part, directly or indirectly to an event or failure which is beyond Social Media Handler's reasonable control.

9.2 Unless the context otherwise requires, any term or expression which is defined in or given a particular meaning by the provisions of International Commercial Terms published by the International Chamber of Commerce shall have the same meaning in these Conditions but if there is any conflict between the provisions of Incoterms and these Conditions, the latter shall prevail.

9.3 No waiver by Social Media Handler of any breach of the Contract by the Buyer shall be considered as a waiver of any subsequent breach of the same or any other provision. Further, Social Media Handler’s failure to enforce these Conditions shall not constitute a waiver of these terms, and such failure shall not affect the right later to enforce these Conditions.

9.4 If any provision of these Conditions is held by any competent authority to be illegal, invalid or unenforceable in whole or in part the validity of the other provisions of these Conditions and the remainder of the provision in question shall not be affected thereby.

9.5 No person who is not a party to the Contract (including any employee, officer, agent, representative or sub-contractor of either party) shall have any right to enforce any terms of the Contract which expressly or by implication confers a benefit on that person without the express prior agreement in writing of the parties, which the agreement must refer to Clause 3.4 of these Conditions.

9.6 Social Media Handler may, through the Platform or by such other method of notification as Social Media Handler may designate, vary the terms and conditions of these Terms & Conditions of Sale, such variation to take effect on the date Social Media Handler specifies through the above means. If Buyer uses the Platform after such date, Buyer is deemed to have accepted such variation. If Buyer do not accept the variation, Buyer must stop access or using the Platform and terminate these Terms & Conditions of Sale.

9.7 Any typographical, clerical or other error or omission in any acceptance, invoice or other document on Social Media Handler’s part shall be subject to correction without any liability on Social Media Handler’s part.

9.8 In the event that these Conditions are executed or translated in any language other than English (“Foreign Language Version”), the English language version of these Conditions shall govern and shall take precedence over the Foreign Language Version.

9.9 Social Media Handler reserves the right to delegate or subcontract the performance of any of its functions in connection with the performance of its obligations under these Conditions and reserves the right to use any service providers, subcontractors and/or agents on such terms as Social Media Handler deems appropriate.

Privacy Policy

1. INTRODUCTION

1.1 At Social Media Handler, we take your privacy seriously. We are committed to complying with all data protection/privacy laws which are applicable to us.

1.2  In the course of providing you with the Services or access to the Platform (as defined in the Terms of Use), we will be collecting, using, disclosing and/or processing data, including your personal data.

1.3 This Privacy Policy exists to keep you in the know about how we collect, use, disclose and/or process the data we collect and receive during the course of providing the Services or access to the Platform to you, our customer. We will only collect, use, disclose and/or process your personal data in accordance with this Privacy Policy.

1.4  It is important that you read this Privacy Policy together with any other applicable notices we may provide on specific occasions when we are collecting, using, disclosing and/or processing personal data about you, so that you are fully aware of how and why we are using your personal data.

1.5  BY CLICKING OR CHECKING “SIGN UP”, “I AGREE TO SOCIALMEDIAHANDLER’S PRIVACY POLICY” OR SIMILAR STATEMENTS AVAILABLE AT THE SOCIAL MEDIA HANDLER REGISTRATION PAGE, YOU ACKNOWLEDGE THAT YOU HAVE BEEN NOTIFIED OF AND UNDERSTOOD THE TERMS OF THIS PRIVACY POLICY AND THAT YOU HAVE AGREED AND CONSENTED TO THE COLLECTION, USE, DICLOSURE AND/OR PROCESSING OF YOUR PERSONAL DATA AS DESCRIBED AND UNDER THE TERMS HEREIN.

1.6 We may update this Privacy Policy from time to time. Any changes we make to this Privacy Policy in the future will be posted on this page and, where appropriate, notified to you, whereupon your continued use of the Services, access to the Platform or use of the Services, including placing Orders on the Platform, shall constitute your acknowledgment and acceptance of the changes we make to this Privacy Policy, as notified to you. Please check back frequently to see any updates or changes to this Privacy Policy.

1.7 This Privacy Policy applies in conjunction with other notices, contractual clauses and consent clauses that apply in relation to the collection, use, disclosure and/or processing of your personal data by us, and is not intended to override them unless we state expressly otherwise.

1.8 You can visit the Platform and browse without having to provide personal details. However, you will be required to sign up for an account if you wish to use the Services.

1.9 If you have any comments, suggestions or complaints in relation to your personal data. please contact our Data Protection Officer through our website by creating a Ticket.

2. THE PERSONAL DATA WE COLLECT FROM YOU

2.1 Personal Data means any information, whether recorded in a material form or not, from which the identity of an individual is apparent or can be reasonably and directly ascertained by the entity holding the information, or when put together with other information would directly and certainly identify an individual.

2.2 During the course of your use of the Platform and the provision of the Services, we may collect personal data from you, which includes but is not limited to:

(a) Identity data, such as your name;

(b) Contact data, such as email address and phone numbers;

(c) Account data, such as bank account and payment details;

(d) Transaction data, such as details about payments to and from you, and other details of Services you have purchased from us;

(e) Technical data, such as internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access the Platform;

(f) Profile data, such as your username and password, purchases or orders made by you and feedback;

(g) Usage data, such as information on how you use the Platform, Services or view any content on the Platform;

(h) Marketing and communications data, such as your preferences in receiving marketing from us and our third parties and your communication preferences.

2.3 During the course of your use of the Platform and the provision of the Services, we may receive personal data from you in the following situations:

(a) When you create an account with us;

(b) When you purchase any of the Services available on the Platform;

(c) When you use any of the features or functions available on the Platform or Services, including the recording of any user-generated content to be uploaded on the Platform;

(d) When you subscribe to our publications or marketing collaterals;

(e) When you enter a promotion or survey;

(f) When you participate in any activity or campaign on the Platform;

(g) When you log in to your account on the Platform or otherwise interact with us via an external service or application, such as Facebook, Instagram, YouTube or Google;

(h) When you interact with us offline.

2.4 You must only submit personal data which is accurate and not misleading and you must keep it up to date and inform us of any changes to the personal data you have provided to us. We shall have the right to request for documentation to verify the personal data provided by you as part of our customer verification processes.

2.5 We will only be able to collect your personal data if you voluntarily submit the personal data to us or as otherwise provided for under this Privacy Policy. Unfortunately, if you choose not to submit your personal data to us or subsequently withdraw your consent to our use of your personal data, we may not be able to provide you with the Services or access to the Platform.

2.6 You may access and update your personal information submitted to us at any time as described below.

2.7 If you provide personal data of any third party to us, you represent and warrant that you have obtained the necessary consent from that third party to share and transfer his/her personal data to us, and for us to collect, use and disclose that data in accordance with this Privacy Policy.

3. USE AND DISCLOSURE OF PERSONAL DATA

3.1 The personal data we collect from you or via third parties may be used by us, or shared with or transferred to third parties (including related companies, third party service providers and their service providers and related companies, and companies located both inside and outside your home country), for certain purposes, which include but are not limited to the following:

(a) To facilitate your use of the Services or access to the Platform, including responding to your queries, feedback, claims or disputes through our customer service agents;

(b) To process orders you submit through the Platform;

(c) Payments that you make through the Platform for services, will be processed by payment gateway provider;

(d) To administer your account (if any) with us;

(e) To verify and carry out financial transactions in relation to payments you make online;

(f) To audit the downloading of data from the Platform;

(g) To improve the layout or content of the pages of the Platform and customise them for users;

(h) To identify visitors on the Platform;

(i) To provide you with information we think you may find useful or which you have requested from us, including information about services, provided you have indicated that you have not objected to being contacted for these purposes;

(j) To derive further attributes relating to you based on personal data provided by you, in order to provide you with more targeted and/or relevant information;

(k) We may also use your personal information to send you marketing or promotional materials about our services from time to time, unless you choose to opt-out from receiving these materials; and

(l) We may also conduct automated-decision making processes in accordance with any of these purposes.

3.2. For the avoidance of doubt, you acknowledge and consent to Social Media Handler sharing anonymised information such as but not limited to in the following circumstances:

(a) Aggregated information. We may conduct data analytics projects using anonymised information to predict user interests and provide users with more targeted and/or relevant information based on aggregated information about that user’s activities outside the Platform.

(b) Behavioural-based advertising. We may collaborate with selected third parties using anonymised information to derive certain models that would facilitate more accurate advertising to selected users.

3.3 You may unsubscribe from receiving marketing information at any time by using the unsubscribe function within the electronic marketing material. We may use your contact information to send newsletters from us.

3.4 In exceptional circumstances, we may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes, or for fulfilment of legal and regulatory requirements and requests.

3.5  If you are located in Malaysia, we may transfer or permit the transfer of your personal data outside of Malaysia for any of the purposes set out in this Privacy Policy.

4. WITHDRAWAL OF CONSENT TO CONTINUED USE, DISCLOSURE AND/OR PROCESSING OF PERSONAL DATA

4.1 You may communicate the withdrawal of your consent to the continued use, disclosure and/or processing of your personal data including personal data relating to others who may be identified from that personal data for any of the purposes and in the manner as stated above at any time, by contacting our Data Protection Officer through the website by creating a Ticket.

4.2 Please note that if you communicate your withdrawal of your consent to our use, disclosure or processing of your personal data for the purposes and in the manner as stated above, we may not be in a position to continue to provide the Services to you or perform on any contract we have with you, and we will not be liable in the event that we do not continue to provide the Services to, or perform our contract with you. Our legal rights and remedies are expressly reserved in such an event.

5. UPDATING YOUR PERSONAL DATA

5.1 It is important that the personal data you provide to us is accurate and complete for you to continue using the Platform and for us to provide the Services. You are responsible for informing us of changes to your personal data, or in the event you believe that the personal data we have about you is inaccurate, incomplete, misleading or out of date.

5.2 You can update your personal data anytime by accessing your account on the Platform. If you are unable to update your personal data through your account, you can do so by contacting our Data Protection Officer through the website by creating a Ticket.

6. ACCESSING YOUR PERSONAL DATA

6.1 If you would like to request information about your personal data which we have collected, or enquire about the ways in which your personal data may have been used, disclosed or processed by us within the past year, please contact our Data Protection Officer through  the website by creating a Ticket. In order to facilitate processing of your request, it may be necessary for us to request further information relating to your request.

6.2 We reserve the right to charge a reasonable administrative fee for retrieving your personal data records. If so, we will inform you of the fee before processing your request.

6.3 We will respond to your request as soon as reasonably possible. If we are unable to respond to your request within twenty-one (21) days from the date of your request, we will inform you in writing. If we are unable to provide you with any personal data or to make a correction requested by you, we shall generally inform you of the reasons why we are unable to do so (except where we are not required to do so under the applicable data protection laws).

7. SECURITY OF YOUR PERSONAL DATA

7.1 To safeguard your personal data from unauthorised access, collection, use, disclosure, processing, copying, modification, disposal, loss, misuse, modification or similar risks, we have introduced appropriate administrative, physical and technical measures such as:

(a) Restricting access to personal data to individuals who require access;

(b) Maintaining technology products to prevent unauthorised computer access; and

(c) Using SSL (secure sockets layer) encryption technology when processing your financial details.

7.2  If you believe that your privacy has been breached by Social Media Handler, please contact our Data Protection Officer through  the website by creating a Ticket.

7.3 You should be aware, however, that no method of transmission over the internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.

7.4 Your password is the key to your account. Please use unique numbers, letters and special characters, and do not share your Social Media Handler password to anyone. If you do share your password with others, you will be responsible for all actions taken in the name of your account and the consequences. If you lose control of your password, you may lose substantial control over your personal data and other data submitted to Social Media Handler. You could also be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason or if you have grounds to believe that your password has been compromised, you should immediately contact us and change your password. You are reminded to log out of your account and close the browser when you are finished with using a shared computer.

8. RETENTION OF PERSONAL DATA

8.1 We will only retain your personal data for as long as we are either required to by law or as is relevant for the purposes for which it was collected.

8.2 We will cease to retain your personal data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purposes for which the personal data was collected, and is no longer necessary for any legal or business purpose.

9. COLLECTION OF COMPUTER DATA

9.1 We or our authorised service providers may use cookies, web beacons, and other similar technologies for storing data to help provide you with a better, faster, safer and personalised experience when you use the Services or access the Platform.

9.2 When you visit the Platform through your computer, mobile device, or any other device with internet connectivity, our company servers will automatically record data that your browser sends whenever you visit a website. This data may include:

(a) Your computer or device's IP address;

(b) Browser type;

(c) Webpage you were visiting before you came to the Platform;

(d) The pages within the Platform which you visit; and

(e) The time spent on those pages, items and data searched for on the Platform, access times and dates, and other statistics.

9.3 This data is collected for analysis and evaluation in order to help us improve our website and the services and products we provide.

9.4 Cookies are small text files (typically made up of letters and numbers) placed in the memory of your browser or device when you visit a website or view a message. They allow us to recognize a particular device or browser and help us to personalise the content to match your preferred interests more quickly, and to make the Services and the Platform more convenient and useful to you.

9.5 You may be able to manage and delete cookies through your browser or device settings. For more information on how to do so, visit the help material of your browser or device.

9.6 Web beacons are small graphic images that may be included on our Service and the Platform. They allow us to count users who have viewed these pages so that we can better understand your preference and interests.

10. SOCIAL MEDIA HANDLER'S RIGHT TO DISCLOSE PERSONAL DATA

10.1 YOU ACKNOWLEDGE AND AGREE THAT SOCIAL MEDIA HANDLER HAS THE RIGHT TO DISCLOSE YOUR PERSONAL DATA TO ANY LEGAL, REGULATORY, GOVERNMENTAL, TAX, LAW ENFORCEMENT OR OTHER AUTHORITIES OR THE RELEVANT RIGHT OWNERS, IF SOCIAL MEDIA HANDLER HAS REASONABLE GROUNDS TO BELIEVE THAT DISCLOSURE OF YOUR PERSONAL DATA IS NECESSARY FOR THE PURPOSE OF MEETING ANY OBLIGATIONS, REQUIREMENTS OR ARRANGEMENTS, WHETHER VOLUNTARY OR MANDATORY, AS A RESULT OF COOPERATING WITH AN ORDER, AN INVESTIGATION AND/OR A REQUEST OF ANY NATURE BY SUCH PARTIES. TO THE EXTENT PERMISSIBLE BY APPLICABLE LAW, YOU AGREE NOT TO TAKE ANY ACTION AND/OR WAIVE YOUR RIGHTS TO TAKE ANY ACTION AGAINST SOCIAL MEDIA HANDLER FOR THE DISCLOSURE OF YOUR PERSONAL DATA IN THESE CIRCUMSTANCES.

11. THIRD PARTY SITES

11.1 The Platform may contain links to other websites operated by other parties, such as our business affiliates, merchants or payment gateways. We are not responsible for the privacy practices of websites operated by these other parties. You are advised to check on the applicable privacy policies of those websites to determine how they will handle any information they collect from you.